How can we help?
Plain-language answers to the questions we hear most — no tech background needed. Search below, browse by topic, or reach our team any time. Signed-in users can also tap the help button in the dashboard to message us from anywhere.
Getting started
Create your account, add your website, and understand your first results.
Website builder
Build, edit, and publish your own website — no code, no jargon.
- Pick a template
- Edit your words and photos
- Publish your website
- Connect your own domain
- Move your website to us without breaking your email
- Moving off cPanel / shared hosting without losing your email
- Will I lose my Google ranking when I switch?
- My web person or provider controls my domain — how do I switch?
- Add pages, columns, and layout
- Collect customer reviews
- Why your site says "Sample content"
- Share your design with someone
- Getting your own domain — and what it costs
App builder
Turn your site into an installable phone app — a plain-language walkthrough for your kind of business.
Growing your site
Autopilot, the Advisor, keywords, and how AI visibility works.
Email marketing
Build a contact list and send emails your customers actually welcome.
Billing & plans
Free vs paid, trials, cancelling, regional pricing, and discounts.
Teams & agencies
Invite teammates, approve work, and manage clients under your own brand.
More ways to get help
Still need a hand?
Email hello@growmywebsite.com or send us a message — we usually reply within a day.