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Billing & plans

Trials and the 3-day rule

Every paid plan starts with a 3-day free trial — cancel before it ends and you pay nothing.

Every paid plan starts with a 3-day free trial. Here's exactly how it works, with no fine print surprises:

  • When you start a paid plan, you get full access immediately, but your card is not charged for 3 days.
  • Cancel any time during those 3 days and you pay nothing at all.
  • If you don't cancel, your first payment happens when the trial ends, and your plan continues normally.

The one rule

The trial is for first-time customers. If you've subscribed before, starting a new plan bills right away — this simply stops people from cancelling and re-subscribing to chain free trials forever. (If you prefer, you can also choose to skip the trial and pay immediately at checkout.)

After you've paid: the 14-day guarantee

The trial isn't your only protection. Every paid plan also comes with a 14-day money-back guarantee: if you're not happy, email us within 14 days of your first payment and we'll refund it in full — with one honest exception: if you claimed your plan's free domain (one per account, redeemable by the account owner — the person whose subscription pays), the domain's real cost is deducted from the refund (a registered domain can't be returned to the registry — and it stays yours). So the trial lets you try before paying, and the guarantee protects you after you pay.

How to cancel during a trial

Open Plan & account in your dashboard and choose Manage billing — see Change or cancel your plan for the steps.

More in Billing & plans

Free vs paid: what's the difference?

What the Free plan really includes, what each paid plan unlocks, and where the honest limits are.

Change or cancel your plan

Switch plans any time — upgrades bill the difference, downgrades credit you, cancelling is self-serve.

Regional pricing & local payment methods

Automatic discounts in many countries, prices in your currency, and local ways to pay — including M-Pesa.

AI credits & auto-refill

Every plan includes daily AI work; credits cover the busy days — and auto-refill is strictly opt-in.

Still stuck?

A real person will help. Email hello@growmywebsite.com or send us a message — we usually reply within a day.

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