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Get more customers from your website

Lesson 1 of 5

The growth flywheel

5 min read

Growth is a loop, not a funnel

Sustainable website growth compounds: useful content earns visibility, visibility earns visitors, a trustworthy experience converts them, and happy customers create the reviews, links, and mentions that earn more visibility. Each turn makes the next easier.

The three forces

  • Traffic — being found where your customers search (Google and, now, AI engines)
  • Trust — a fast, credible, professional experience that makes people believe you
  • Conversion — turning visitors into leads and customers

Weakness in any one starves the others. Great traffic with a poor site wastes spend; a beautiful site no one finds earns nothing.

Where to start

Start with the highest-leverage fix for *your* situation. If nobody visits, work on traffic. If people visit but leave, work on trust and conversion. The rest of this course gives you the fundamentals of each so you can diagnose yourself.

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